Case Study · Web Development / Travel & Booking Platform
Musa Travel Service - Hajj & Umrah Travel Booking Platform
Developed a comprehensive Hajj & Umrah travel booking platform for Musa Travel Service, a Ministry of Hajj approved operator based in Lahore, Pakistan. The platform serves both individual pilgrims and 120+ partner travel agents with curated Umrah packages, flight partnerships (PIA, Saudia, Airblue, SereneAir), verified hotel listings in Makkah and Madinah, and a dedicated agent portal for B2B bookings and commission management. Built with a trust-focused design showcasing 25+ years of service, 18,000+ pilgrims served, and 350+ partner hotels.
The challenge
Musa Travel Service — a Ministry of Hajj approved operator — needed a booking platform that served two very different audiences at once: individual pilgrims and 120+ partner travel agents, with transparent pricing across multiple airlines.
Our solution
A comprehensive Hajj & Umrah platform with a dedicated B2B Agent Portal for bookings and commission tracking, curated package listings with all-inclusive pricing, multi-airline partnerships (PIA, Saudia, Airblue, SereneAir), a trust-driven UI around 18,000+ pilgrims served, and multi-channel contact systems for lead generation.
Development process
How we shipped it
Stakeholder & agent workshops
Dual-audience UX (pilgrims + agents)
Booking flow & payments
Agent portal development
Airline & content integration
Testing, launch & training
Technology
The stack we used
Outcomes
Key results
Launched dedicated Agent Portal for B2B travel agent bookings and commission tracking
Curated 6+ Umrah package listings with transparent, all-inclusive pricing
Integrated multi-airline partnerships (PIA, Saudia, Airblue, SereneAir) into booking flow
Built trust-driven UI highlighting 18,000+ pilgrims served and 120+ partner agents
Added interactive location map and multi-channel contact system for lead generation
Fully responsive design optimized for both pilgrims and agency partners
More work
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